Create research scoping documents and proposals.
Define costings and action items for each research project.
Delegate and manage the projects from inception to completion.
Working within a dynamic team on delivering insights for the business.
Understanding business projects and drawing up research projects to tackle business problems or
new business focus areas.
Create and implement research methodologies, architectures, and strategies for relevant projects.
Build and manage research guidelines for research and team members.
Responsible for and conducting data collection, including but not limited to desktop research,
surveys (digital and face-to-face), in-depth face-to-face research interviews etc.
Manage and conduct research and data analysis.
Creation and delivery of research reports to stakeholders and executives.
Built the methodology and architecture for the business's Voice of the Client process.
In charge of monthly reporting on the VOC and monthly report delivery to stakeholders and
executives.
In charge of deriving insights from the VOC to better inform business products, digital services,
and marketing.
Work as part of the social media team to identify social media strategy and execution.
Creation and architecture of quiz methodology on social media platforms to collect consumer
insights while fostering audience engagement.

Other:
Concept testing and validation
Solutions and product testing
Prototype and UX testing
Segmentation (qualitative)
Brand and Marketing research

Work Terms

Availability: 20 hours a week