Empowering Your Tech Journey with Expert IT Support – Your Success, Our Mission.
Greetings, I'm Jazib, a dedicated network professional with a proven track record of delivering top-tier IT services to organizations in the UK for the past 3 years. My focus is on ensuring the seamless operation of your systems, and I specialize in Data Backup, Network Management, Server Management, and Managed Services Provider (MSP) solutions. But it's not just a job; it's my passion. I find immense satisfaction in helping businesses harness the full potential of their IT infrastructure. Beyond my professional endeavors, I'm an avid supporter of the IT community, always ready to share.
Work Terms
Communication:
I am committed to open and transparent communication. I am available for communication through Guru.com messages, and scheduled calls.
Availability:
My standard working hours are 5 hours a day. However, I am open to accommodating different time zones for project discussions and meetings.
Response Time:
I strive to respond to messages and emails within 2 hours during weekdays. Urgent matters will be addressed promptly.
Project Scope:
Before the project commences, we will define the scope, deliverables, and timeline. Any changes to the scope will be discussed and agreed upon in writing.
Payment Terms:
Payment terms will be mutually agreed upon before the project starts. I typically require 40% upfront for project initiation, with the remaining balance due upon project completion.
Feedback and Revisions:
I value client satisfaction. Regular checkpoints will be established for feedback, and a reasonable number of revisions will be included in the project scope.
Confidentiality:
I respect the confidentiality of client information and project details. Non-disclosure agreements (NDAs) can be arranged if needed.
Technical Support:
I offer a 7-day post-project technical support period. Any issues or questions can be addressed during this timeframe.
Client Satisfaction:
Client satisfaction is my priority. I am dedicated to resolving any concerns during or after the project promptly and efficiently.
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