Virtual assistant, customer relationship manager, content writer

I have 5+ years of experience as a Customer Relationship Manager, with strong expertise in customer handling, data management, and back-office operations.

After taking a career break due to family responsibilities, I utilized this time to enhance my skills in computer applications, Excel, and content writing. Now, I am ready to restart my professional journey as an Immediate Joiner.

During my previous role, I was responsible for:
Managing customer communication and coordinating with the back-office team
Providing filtered and organized data for processing and analysis

Handling customer complaints, identifying root causes, and ensuring resolution to prevent repeat issues

Managing and analyzing data using Excel (VLOOKUP, Pivot Tables, and formulas)
Handling emails, replying professionally, and managing bulk communication

Performing writing tasks, including customer communication and content drafting

I am highly interested in roles such as Data Entry, Virtual Assistant, Customer Support, and any type of Content Writing. I enjoy working with data, organizing information, and handling back-office tasks efficiently.

I am committed to delivering accurate work on time and can manage tasks with flexibility and dedication.

Work Terms

I prefer to work through Guru SafePay for secure transactions.
- I deliver work on time with high accuracy.
- I provide revisions based on client requirements.
- I am available for communication and updates throughout the project.
- I am available from 5 am to 11 pm indian timing