Banner Image

Skills

  • Appointment Setting
  • Attention to Detail
  • Chat Support
  • Clinical Research
  • Health Information Management
  • Health Insurance
  • Healthcare Management
  • Medical Records Research
  • Medical Secretarial Support
  • Patient Education

Services

  • Telehealth Specialist

    $5/hr Starting at $250 Ongoing

    Dedicated Resource

    I provide professional and compassionate telehealth support through phone, chat, ensuring patients feel heard, respected, and supported at all times. I assist with appointment scheduling, confirmations,...

    Appointment SettingAttention to DetailChat SupportClinical ResearchHealth Information Management

About

Customer Support and Telehealth Specialist

I am a dedicated Customer Support and Telehealth professional committed to providing compassionate, reliable, and efficient support to patients and clients. With experience in healthcare environments, I assist with scheduling, inquiries, follow-ups, and clear communication while maintaining confidentiality and professionalism. I am patient, detail-oriented, and focused on creating positive experiences that improve satisfaction and support quality care delivery.

Work Terms

I am a dedicated Customer Support and Telehealth professional committed to providing compassionate, reliable, and efficient support to patients and clients. I offer flexible work terms with availability for part-time or full-time remote support during standard business hours, with the ability to adjust for extended or rotating shifts as needed. I assist with scheduling, inquiries, follow-ups, and patient coordination while maintaining strict confidentiality and professionalism. My preferred communication style is clear, calm, empathetic, and solution-focused, ensuring every interaction is respectful and easy to understand. I am detail-oriented, responsive, and focused on delivering a positive experience that supports quality care and customer satisfaction.