Hello! I’m Ericka Gwyneth Galicia, a Medical Virtual Assistant dedicated to helping healthcare professionals streamline their daily operations and provide quality care with less stress.

Hello! I’m Ericka Gwyneth Galicia, a Medical Virtual Assistant dedicated to helping healthcare professionals streamline their daily operations and provide quality care with less stress. With a strong background in administrative support and a deep understanding of medical processes, I specialize in managing patient records, appointment scheduling, insurance verification, data entry, and other essential back-office tasks — so doctors and clinics can focus more on their patients.

My goal is to make every interaction efficient, accurate, and compassionate. I understand that in healthcare, every detail matters — from handling sensitive patient information to ensuring timely communication. I take pride in being organized, dependable, and proactive in solving problems before they arise.

- Schedule and confirm patient appointments
- Handle calls, emails, and patient inquiries
- Manage medical records and patient data
- Assist with billing and insurance verification
- Update EHR/EMR systems
- Prepare reports and maintain documentation
- Ensure data privacy and HIPAA compliance