Bilingual Sourcing , Marketing & Virtual Support You Can Rely On
Backend Operations Specialist | Data Entry, CRM Management, China Sourcing & Market ResearchBackend Operations Specialist
I am an Australia-based backend operations specialist with over 10 years of experience supporting international clients in data entry, CRM data management, China sourcing, and market research.
I focus exclusively on non-customer-facing backend work that requires accuracy, structure, and strong written communication. My role is to support internal operations, not front-end or call-based functions.
Core services include:
Data entry, cleanup, and validation (Excel, Google Sheets, CRM systems)
CRM data updates and maintenance (HubSpot, Salesforce, Zoho, custom CRMs)
China sourcing and supplier research
Supplier shortlisting, cost comparison, and documentation
Market and competitor research
Product and vendor data collection
How I work:
Backend-only support (no phone calls or live chat)
Clear written communication via platform messages
Independent, structured, and detail-oriented execution
Confidentiality and data security respected
While I work as a freelancer on Upwork, I am supported by a dedicated backend operations team based in China, allowing efficient scaling on data-heavy or sourcing projects when required. All work is managed, reviewed, and delivered by me, ensuring consistency and quality control.
Please note: I do not provide phone-based roles, appointment setting, live chat, real-time customer-facing support, or meeting attendance.
If your project requires reliable backend data, CRM, sourcing, or research support, I would be glad to help.
Work Terms
Availability: Flexible, 40–80 hours per week (Sydney time)
• Communication: All communication through Guru messages and meetings
• Payment Terms: All payments are processed securely through Guru SafePay
• Response Time: Within 12 hours during business days
• Commitment: Reliable communication, accuracy, and on-time project completion
Attachments (Click to Preview)
-
-
-
-
-
-
-