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Skills

  • Communication Skills
  • Customer Service
  • Management
  • Operations Management
  • Review Writing
  • Reviews

Services

  • Short Rental Manager / Customer Support

    $5/hr Starting at $25 Ongoing

    Dedicated Resource

    Full Property Management & Guest Support Services I provide comprehensive management and guest support for Airbnb and Booking.com properties, ensuring smooth operations, excellent guest experiences, and...

    Communication SkillsCustomer ServiceManagementOperations ManagementReview Writing

About

I am a dedicated Property Manager specializing in short-term rentals on Airbnb and Booking.com. I manage multiple properties, handling everything from guest inquiries and self check-in follow-ups to coordinating housekeeping, conducting pre-arrival inspections, and responding to reviews. I ensure every property is spotless, well-prepared, and guest-ready, providing seamless experiences for travelers while keeping operations smooth and property owners stress-free.

My work is guided by core values that define my approach: reliability in managing guest and property needs efficiently; professionalism in all communications with guests and staff; attention to detail to maintain high standards in property preparation; customer focus to create positive, memorable experiences; proactive problem-solving to address issues before they affect guests; integrity and accountability in managing operations and finances; efficiency to streamline processes and improve property turnover; and adaptability to handle unexpected situations calmly and effectively.

Through dedication, careful coordination, and a commitment to excellence, I help property owners maximize their investment while ensuring guests enjoy a stress-free and exceptional stay.

Work Terms

I am flexible and can work graveyard shifts or align with clients’ time zones to ensure smooth communication and operations. For payment, I prefer a 15-day cycle, processed through a Wise (formerly TransferWise) account for convenience and reliability.