English / Portuguese / Spanish / Translation & Proofreading Help Desk Computer Engenieer

I am an experienced Translator & Computer Science Profesional

Working Languages:

English - Portuguese (vice versa)
Spanish - English (vice versa)
Spanish - Portuguese (vice versa)

Employment history

Senior Manager of Technical Services | LOTEKA Bank Consortium
November 2010 - December 2017
- Provide technical and network problem resolution to users by performing a question diagnosis while guiding users through step-by-step solutions.
- Install and configure computer hardware operating systems and applications.
- Monitor and maintain computer systems and networks.
- Troubleshoot system and network problems, diagnosing and solving hardware or software faults.

Bilingual Customer Service Representative | Ray Coco Computer Center
June 2005 - May 2007
- Deal with the customers face to face
- Listen to the customer queries in English and Portuguese and patiently and solve it.
- Respond to the problems of the customer promptly.
- Coordinate with the internal department to find solutions and resolve matters

Work Terms

Available

More than 30 hrs/week

Payment

Paypal, Western Union.