Content Editing, Report Writing, Technical Writing, Business Communication, SEO, Google Adwords

FIDELITY BUSINESS SERVICES INDIA
Specialist – Technical Writer August 2010 – August 2013
Creating and maintaining detailed documentation for both standard and exception processing of various financial portfolios within the organization.
? Incorporate feedback from Subject Matter Expert (SME) and Process Owners.
? Editing, revising, and maintaining plan documents for the Workplace Participant Services (WPS).
? Ensuring accuracy and grammatical quality of content.
? Build a relationship with other functional groups. Work with functional groups to incorporate information.
? Follow team standards for style and format, to ensure consistency in all documents.
ANSR SOURCE INDIA PVT. LTD
Executive - Editing, Development, Production August 2008 – December 2009
Ensured grammatical accuracy, clarity, completeness, and appropriateness of content in eBooks and Test
Banks for McGraw-Hill.
? Created Asset Map and Problem Map for eBooks for McGraw-Hill.
? Created Instructor Manuals using Microsoft PowerPoint, and proofread existing Instructor Manuals for
Cengage Learning.
? Created challenging and engaging Test banks ensuring the accuracy of the language.
? Perform quality checks to ensure client deliverables meet quality standards which include grammar checks,
SME guiding principle, and client feedback.
? Mentored new hires ensuring adherence to editing requirements provided by the client.
EASTERN BOOK COMPANY
Publication Assistant March 2007 – September 2007
Edited law cases to ensure that the documents are clear, concise and accurate, and no errors of fact,
grammar, punctuation, or style get in the way of the intended message.
? Proofread, structured, and formatted law cases to eliminate grammatical errors and typographical errors.

Work Terms

40 hours per week