Gaston Diaz

Mar del Plata, Buenos Aires, Argentina

Yearly Stats: $0 Earned |

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Gaston Diaz

Proactive, Positive & Professional ARE the three Keys (PPP) that remain on my day by day every day.

AMX - Argentina - Claro
Customer Service support, answering issues technical, billing, 3G, strategic
customer retention, and sell mobile plans and devices.
This position was executed face to face, telephone and online support.
On the System department as a Help Desk Tier 2.
CapGemini
Has been supporting to workers on their systems applications, software and
hardware.
(Capstone, LatentZero, Fidessa).
Other common Software been used: Outlook, Microsoft Meeting Conference
and others.
This position was executed as 50% office work and 50% Virtual Work or
Teleworking.
Ryanair
Crew cabin attendant. Has been flying as a cabin crew member. In charge of
passenger, their safety, together with all entire crew, with a really important
responsibility as a team member. Based: London Stansted, United Kingdom
Airplane type: Boeing 737 800
SAFI AIRWAYS
Crew cabin attendant. Has been flying as a cabin crew member. In charge of
passenger, their safety, together with all entire crew, with a really important
responsibility as a team member. Based: Frankfurt, Germany & Dubai, E.A.U
Airplane Type: Boeing 767 200ER – 737 300 – Airbus 340 300 320 300.
TELETECH SERVICES
Technical Support Front 1 tier online.
After general customer department following a work flow questions released by
us the final customer is transferred to us if the work flow steps indicate.
Issues to be resolved: GSM, GPRS, UMTS, 3G, etc.
Mainly Applications: Atos, Lotus Notes, corporate Intranet.
After a period of time i has been promoted to Help Desk Tier 2, 3 and Trainer.

Work Terms

I mostly looking for full time home based position with no problems for
work travel even 50% of time (not mandatory).
Regarding payment option, i use the following tools:
* PayPal
* Payoneer
* Wire Transfer
We can arrange another payment method convenient for both parties.

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