My name is Gloria, a reliable virtual assistant with a strong focus on organization, customer service, and efficient workflows. Running my own business has given me extensive experience in managing projects, client communication, and maintaining digital content. I understand how important customer satisfaction is and always communicate in a clear, empathetic, and solution-oriented way. In addition, I offer professional customer communication services such as answering emails, handling social media messages, and providing friendly support to ensure smooth interactions with clients. What I enjoy most is bringing clarity and structure to tasks, helping businesses save time and operate more efficiently.
Additional Skills:
Building and maintaining a personal website (Wix)
Customer support via email and social media
Email marketing: newsletter creation and automation
Developing an online course including video editing and content structuring
Organization: scheduling, travel planning, event coordination
Text work: proofreading, editing, content writing
Creative support: flyer design, photo and video editing