Business Automation Consultant | AI Workflows, CRM, WhatsApp Automation & Process Optimization
Technology creates value only when it solves real business problems.
I am a Business Automation Consultant with more than 15 years of experience leading commercial operations, sales teams, and customer experience in large retail organizations. Today, I combine that business background with Artificial Intelligence to design practical automation solutions that improve efficiency, reduce manual work, and enhance customer experience.
My approach is business-first. Before designing any workflow, I take time to understand how the company operates, identify bottlenecks, and build solutions that support measurable business goals.
Areas of Expertise
• AI Workflow Automation
• Business Process Automation
• WhatsApp Automation
• CRM Automation
• Lead Qualification & Follow-up Systems
• LLM's Integrations (OpenAI, Anthropic, Google)
• n8n Workflow Development
• Python Automation
• API Integrations
• Prompt Engineering
• Operations Optimization
• Customer Experience Improvement
My background in operations allows me to bridge the gap between business strategy and technology. I communicate effectively with both decision-makers and technical teams, ensuring that every solution is practical, scalable, and aligned with business objectives.
I enjoy working with startups, healthcare organizations, service businesses, and small to medium-sized companies that want to adopt AI in a practical way.
Whether the objective is automating customer service, improving sales workflows, integrating systems, or eliminating repetitive manual tasks, my focus is always on delivering reliable solutions that create measurable business value.
Work Terms
• Available for both Fixed-Price and Hourly projects.
• Clear communication and well-defined project scope are essential for successful collaboration.
• Regular progress updates are provided throughout the project.
• Flexible availability across different time zones.
• Communication in English (Advanced) and Portuguese (Fluent/Native).
• Every project begins with understanding the business process before defining the technical solution.
• Solutions are developed with a focus on reliability, scalability, maintainability, and long-term business value.
I am committed to delivering professional work, meeting agreed deadlines, and maintaining transparent communication throughout every project.