I’m committed to providing top-notch customer service and professional copywriting - delivering excellence, clarity, and results that meet your goals with dedication and care.
Hi, I'm Hasini Kaveesha Sandamali Dissanayake – a passionate, detail-oriented, and versatile professional with a strong foundation in biotechnology, quality management, and professional writing. With hands-on industry experience and a deep commitment to excellence, I bring both science and storytelling together to create meaningful results for clients around the world.
Work Experience & Skills:
Internship at Coca-Cola Beverages Sri Lanka Ltd: I gained real-world experience in supply chain operations, quality control, microbiology testing, water treatment plants systems processes and sustainability. I worked closely with teams to inspect samples, conduct lab analysis, and ensure compliance with safety and sustainability standards.
I’m trained in team coordination, sample inspection, risk assessment, and environmental management, with a mindset that balances analytical thinking and creative problem-solving.
As a writer, I’ve developed a talent for professional copywriting, blending technical clarity with persuasive, human-centered content. My writing is crafted to resonate - whether it's web content, product descriptions, or blog articles.
My Mission & Values:
Deliver exceptional customer service - with professionalism, timely communication, and transparency.
Strive for excellence in every task, whether it's scientific documentation or creative storytelling.
Approach work with integrity, adaptability, and continuous learning.
Personal Insights & Anecdotes:
I once led a quality inspection task under tight deadlines during my internship. With teamwork and focus, we completed the assessments efficiently - and my supervisor praised my commitment and accuracy. That moment deepened my confidence and love for practical work.
During university, I juggled multiple responsibilities - research projects, labs, and proposal writing. It taught me discipline and time management, but also gave me the joy of pursuing what I love from different fields.
Education & Certifications:
BSc (Hons) in Biotechnology – Sri Lanka Institute of Information Technology (SLIIT)
IT Diploma – Esoft Metro Campus
English Language Certificate – British Council
A Little More About Me:
I’m a fast learner who thrives in structured, goal-driven environments.
I enjoy writing English novels as a hobby - especially historical fantasy and emotionally rich stories.
Organization, empathy, and clear communication are my daily strengths.
I believe in lifelong learning, and I’m always up for a challenge that helps me grow while helping others.
Work Terms
Hours of Operation:
I am available from Monday to Friday, between 9:00 AM and 6:00 PM (GMT+5:30 – Sri Lanka Standard Time), and on Saturdays from 9:00 AM to 12:00 PM. I’m open to adjusting my availability for time-sensitive or high-priority projects, and I aim to maintain consistent workflow without delays. Sunday is generally my rest day, but I'm happy to accommodate urgent tasks with prior notice.
Payment Terms:
Payments can be arranged through reliable and mutually agreed methods in line with the platform’s policies. I welcome both fixed-price projects (with milestone-based payments) and hourly work (with weekly tracking and summaries). I believe in clear agreements on payment terms before the project begins to ensure transparency, accountability, and mutual trust.
Communication Style:
I prioritize clear, timely, and professional communication. I’m available through platform messaging systems, live chat features, and other trusted communication tools provided or approved by the platform. I do not take part in video or audio calls, but I’m highly responsive in written communication and committed to keeping clients updated on progress regularly. I usually respond within 12–24 hours.
Let’s work together to make your goals a success—through dedication, clarity, and a shared commitment to excellence.