IT Infrastructure and Service Delivery Manager with 25+ years of experience leading onsite/offshore IT Infrastructure Support and Services across multiple verticals.
IT Infrastructure and Service Delivery Manager with 25+ years of experience leading onsite/offshore IT Infrastructure Support and Services across Finance, Healthcare, Manufacturing, Energy, Retail, Engineering and Hospitality industries. Proven track record in SLA management, ITIL-based service delivery, vendor management and team leadership,
consistently exceeding performance targets and reducing operational costs through automation and process improvement. Strong technical foundation in Unix/Linux/Windows system administration, enterprise backup and DR and enterprise storage (SAN/NAS). Skilled at building strong stakeholder and client relationships in fast-paced, global delivery
environments.
Work Terms
Based on mutual agreement.
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