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Skills

  • Continuous Service Improvement
  • Customer Relationship Management
  • Data Center Operations
  • Information Technology
  • Information Technology Service Delivery Management
  • IT Service Management
  • ITIL
  • Itsm
  • People Management

Services

  • IT Service Delivery Management

    $11/hr Starting at $240 Ongoing

    Dedicated Resource

    IT Infrastructure and Service Delivery Manager with 25+ years of experience leading onsite/offshore IT Infrastructure Support and Services across Finance, Healthcare, Manufacturing, Energy, Retail, Engineering...

    Continuous Service ImprovementCustomer Relationship ManagementData Center OperationsInformation TechnologyInformation Technology Service Delivery Management

About

IT Infrastructure and Service Delivery Manager with 25+ years of experience leading onsite/offshore IT Infrastructure Support and Services across multiple verticals.

IT Infrastructure and Service Delivery Manager with 25+ years of experience leading onsite/offshore IT Infrastructure Support and Services across Finance, Healthcare, Manufacturing, Energy, Retail, Engineering and Hospitality industries. Proven track record in SLA management, ITIL-based service delivery, vendor management and team leadership,
consistently exceeding performance targets and reducing operational costs through automation and process improvement. Strong technical foundation in Unix/Linux/Windows system administration, enterprise backup and DR and enterprise storage (SAN/NAS). Skilled at building strong stakeholder and client relationships in fast-paced, global delivery
environments.

Work Terms

Based on mutual agreement.

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