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Skills

  • Process Design
  • Business Analysis
  • Business Coaching
  • Business Models
  • Business Process Design
  • Business Process Improvement
  • Consultant
  • Data Analysis
  • Data Management
  • Design
  • Humanities
  • Innovation Strategy
  • Lead Generation
  • Lean Consulting
  • Learning

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Services

  • Change Catalyst

    $5/hr Starting at $10K Ongoing

    Dedicated Resource

    You have a vision for change in your business; I will be the catalyst for change, building the motivation, triggers and technologies or processes your organization needs to excel in new business and operational...

    Business AnalysisBusiness Process DesignBusiness Process ImprovementLean ConsultingOrganizational Design
  • Customer-Centered Business Design

    $5/hr Starting at $10K Ongoing

    Dedicated Resource

    You need to understand the value you bring to your customers and ultimately, uniquely meet their needs to ensure you are the clear competitive choice. I will lead your team through a business design...

    Business ModelsProduct ManagementService DesignSoftware Requirements
  • Innovation Consultant

    $250/hr Starting at $5K Ongoing

    Dedicated Resource

    We help clients innovate, teaching a human-centered innovation methodology. We provide tools and coaching to lead teams through a 12 week learning loop to discover solutions to key internal or external...

    Business CoachingConsultantHumanitiesInnovation StrategyLead Generation
  • Digital Business Strategist

    $250/hr Starting at $5K Ongoing

    Dedicated Resource

    To really get a return on investment for digital transformation a business needs to design a solution to meet business goals. We take your team beyond simply making an existing process digital to creating...

    Data AnalysisData ManagementDesignPerformance EngineeringProcess Design

About

Make It Real!

Inceodia is a boutique consulting company that helps organizations design at the intersection of their business goals and technology needs. Our clients are leaders in their government and healthcare organizations with a vision for change and innovation in their business; we are the catalyst, leading the technology and process design that has been co-created with their employees and customers.
As founder/CEO, I am a software engineer at heart, with a Bachelor of Science degree in Computer Science and 20 years of designing solutions at Hewlett-Packard. In this work, I held roles as a:
• software architect of 3D graphics solutions
• business analyst of print loyalty programs
• product manager of video collaboration services
• leader of global sales and solution deployment teams
• and most profoundly, startup founder and designer of new business endeavors.
My work has been varied with one common link – a passion for understanding customer needs and designing solutions that deliver real value.
Since launching my consulting business, I have worked with clients in private and public sector to:
• design and validate a 10 year technology investment strategy with customers
• build a strategic communications process that measures the impact of healthcare campaigns
• construct and pilot a blueprint for effectively delivering primary care at home to frail elderly patients.
I use a “design lean” methodology that combines the creative customer or stakeholder engagement of design thinking with the laser focus of efficiency and effectiveness of lean process formation. Together, my clients and I sort through the complexity of their current state to build a minimum viable product for their future vision. Our work is long-term and strategic in nature with very practical implications as we plan for short-term implementation wins that help validate and refine our approach.

Founded: 2011

Work Terms

Flexible - we will collaborate to ensure your needs are met.

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