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Skills

  • Consulting
  • Customer Service
  • Management
  • Management Consulting
  • Technical Support
  • Call Center Management
  • Call Manager Express
  • Craigslist Posting
  • Phone Support

Services

  • Data Entry

    $9/hr Starting at $30 Ongoing

    Dedicated Resource

    Entering information from inbound calls so upcoming agents are update on clients account with full knowledge for reason of a call.

  • Virtual Assistants

    $10/hr Starting at $35 Ongoing

    Dedicated Resource

    Able to provide phone support, outbound calls, emailing, travel plans arrangement, social media manage, etc

    Phone Support

  • Office Management

    $10/hr Starting at $35 Ongoing

    Dedicated Resource

    Highly motivated, innovative and tenacious professional armed with broad-based background and skills in the areas of Customer Service, Technical Support and Management Consulting. SKILLS AND COMPETENCIES...

    Call Center ManagementCall Manager ExpressConsultingCustomer ServiceManagement

  • HR & Payroll

    $5/hr Starting at $25 Ongoing

    Dedicated Resource

  • Other - Admin Support

    $11/hr Starting at $40 Ongoing

    Dedicated Resource

    Highly motivated, innovative and tenacious professional armed with broad-based background and skills in the areas of Customer Service, Technical Support and Management Consulting. SKILLS AND COMPETENCIES...

    ConsultingCustomer ServiceManagementManagement ConsultingTechnical Support

  • Craiglist Poster

    $5/hr Starting at $49 Ongoing

    Dedicated Resource

    Need ads that stick you found the right person. Quality work with a smile. My ads will stick and i am willing to give you the accounts so you may micro manage them for extra payment

    Craigslist Posting

About

Customer Service,Manager, Payroll,Phone Support,Chat, Reviews,Amazon Manager, Craigslist poster,Backpage, Ebay,Microsoft Office, Google Documents,Problem Solving,Nice Quality Call System

Synchronoss Technology, Team Lead ?Attended quality calibration sessions regularly, coached and rated live monitored calls thru NICE software.?Ensured that team members obtained the appropriate training and support to best apply their knowledge and skills on the job.?Experience in working with human resources areas of the business that are pertinent to employee management, experience managing home-based employees. Knowledge of call center management tools such as Network Queue call routing, ACDs, call tracking systems, internet technology and reporting, IVRs, and core call center metrics?Great oral and written communication skills, promoted customer satisfaction through the thorough resolution of escalated customer issue. Answered high volume of calls on a daily basis. Minimized call escalations through effective coaching and support; provided quality feedback to encourage staff to cultivate their own career paths. ?Completed all facets of retail store management including client relat

Work Terms

Monday-Saturday 8 am-!0 pm EST