Hours of operation are based on the needs of the customer. Payment is based on the terms of the particular project. Projects are costed in detail and payment of 40% upfront is expected before work commences. Thereafter billing is monthly or at the end of the project when the final deliverables have been approved by the client. Long term projects will be billed monthly based on daily or hourly rates and detailed approved invoices. Excess hours that fall outside the scope of the project will be discussed as they occur and agreement reached in terms of payment.
With tools such as Skype for Business, Personal Skype, Face time and Zoom, we prefer to have face to face consults in the beginning. Thereafter email correspondence is very workable. Short messaging using Telegram or Whatsapp is also practical.