Loyal, hardworking, and a real team player! If I don't know how to do it, I will do what it takes to learn how to do it! Whatever your needs, I'm the right person for the task.
Hi there! Welcome to my profile, stay for a coffee!
I have exceptional administrative skills as well as extensive Microsoft Office Suite experience- Excel, Word, PowerPoint. I am great with people, customer service is my main forte, with over 10 years of experience in retail settings and now, online retail.
I have recently worked with an amazing company for the past two years, working as a Customer Service Manager and Human Resources Manager, overseeing a team of 60+ agents. I have learned so much, implemented training initiatives, policies and procedures, hire and termination criteria, recruitment, reports, returns and exchanges and orders management, database management, quality assurance initiative, and much more.
I have experienced so much professional and individual growth working within this organization. The company has moved in another direction, centralizing their office in Hong Kong, and I have made the decision to not continue my career with them there. I am keen to stay working as a remote consultant.
I possess excellent command of the English language, being a native English speaker, and type 80-85 WPM.
I have vast knowledge of SEO, banner advertisements, Instagram marketing, and a few other facets of general marketing and branding. I am still learning, and I love a challenge!
I am currently working towards obtaining both my Business Administration diploma and my certification for Medical Transcribing.
I am currently seeking part-time or full-time employment working in the field of HR/Administrative Consulting and Customer Service Management. Whatever your business needs, I'm the right person for the job!
I have excellent references and a portfolio of work that I am happy to share :)
Thank you for stopping by!
Work Terms
I am available pretty much anytime! I prefer to communicate via Skype/Google Talk and/or e-mail.