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Skills

  • Change Management
  • Incident Management
  • Information Technology
  • ITIL
  • Knowledge Management
  • Management
  • REST API
  • SoapUI
  • Spanish Writing

Services

  • ServiceNow Implementation Specialist

    $20/hr Starting at $1K Ongoing

    Dedicated Resource

    ITSM implementation and Business Flow specialist certified by Servicenow with more than 3 years of experience implementing IT service management in more than 10 companies and certified in ITIL4 practices...

    Change ManagementIncident ManagementInformation TechnologyITILKnowledge Management

About

ServiceNow ITSM Specialist

ITSM implementation and Business Flow specialist certified by Servicenow with more than 3 years of experience implementing IT service management in more than 10 companies and certified in ITIL4 practices.
Implemented processes: Incident management, requirements management, service catalog, problem management, change management, CMDB, knowledge management, Service Portal, LDAP Integrations, SAML, REST, SOAP.