• Accounting skills: I am highly skilled in areas such as; the general ledger and balancing of accounts, vouchers, processing account receivables/payables and cashing cheques.
• Monitoring and Evaluation: I am well versed with the dynamics of the daily operations in my tasked field to ensure policies are adhered to and there is good service delivery
• Customer Service: I have experience in handling customers assisting them and attending to their needs.
• ICT Competency: Proficient in windows environment and competent in Microsoft Office Application suite. Experienced in navigating accounting software which include; Sage Pastel, QuickBooks pro
• HR Reporting: At Erripoto coffee House I successfully maintained employees information by entering and updating employment and status change data, supported human resource process by ensuring HR practices are followed and provided payroll information by collecting time and attendance records including processing payrolls
• Organization skills: Ability to work in a fast-paced environment and to deliver results in time regardless of the pressure from work
• Interpersonal and Communication skills: Excellent at one on one interaction, phone conversations and emails and can blend into any environment with sound excellent verbal and non-verbal skills
2018 February-to date-intern- Kenindia Assurance Company Limited-
• Registering and acknowledging claims from brokers/agents and direct clients
• Handling of customer queries, clarification and complains regarding payment of claims
• Ensuring claims to be processed have the required supporting documents
• Processing claims and making recommendations for either settlement or repudiation
• Preparing statistical reports for submission to the management
• Minimizing costs on claims by in-house assessment of losses
• Reserving and reviewing claim files in consultation with the Team Leader
• Attending to customers and addressing their concerns
• Making risk improvement recommendations