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Skills

  • Chat Support
  • Client Administration
  • Client Assessment
  • Client Contact
  • Client Issue Resolution
  • Client Orientation
  • Commercial Business Development
  • Communication Skills
  • Correspondence Management
  • Customer Service
  • Environmental Industry
  • Freshdesk
  • Management
  • Order Processing
  • Salesforce

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Services

  • Live Chat, Phone, E-commerce Support.

    $25/hr Starting at $1K Ongoing

    Dedicated Resource

    I'm a Customer Service Rockstar Ready to Boost Your Satisfaction Rates!  I'm a passionate customer service expert with 10+ years of experience delivering exceptional support via live chat, phone, and...

    Chat SupportClient AdministrationClient AssessmentClient ContactClient Issue Resolution

About

To Become a customer service rockstar! I empower happy interactions & build lasting brand loyalty.

Born to Help: Your Customer Service Rockstar!

Some people dream of rockstar stages, but for me, the stage has always been about helping people. Ever since I was a teenager, I've thrived on solving problems and seeing smiles. Back then, it might have been assisting my parents in their endeavors as a young girl immersed into the world of business or helping a neighbor who was frustrated because their Facebook profile wasn't looking quite right or their 2go app wouldn't launch. I'd jump in, help them navigate the settings, figure out how to download that song they loved, or simply explain how to change their profile picture. These experiences instilled in me the importance of resourcefulness and problem-solving. Whether it was helping a customer at the store or navigating challenges independently, I thrived in a fast-paced environment. Witnessing that "aha!" moment and a genuine smile was pure reward.

Social media was my early training ground. I dove headfirst into the world of social apps, not just for myself, but to become a friendly guide for others. There's something incredibly fulfilling about helping someone overcome a technical hurdle on their favorite platform or unlocking the full potential of a social media app.
Now, I'm channeling that passion into customer service. I believe in the power of positive interactions to build bridges and create lasting brand loyalty.

Here's what gets me fired up:
Happy Customers: Seeing a customer's frustration melt away into a smile is pure magic.
Creative Problem-Solving: I love the challenge of crafting unique solutions for unique problems.
Building Relationships: Connecting with customers and building trust is a skill I truly cherish.

Beyond the digital world?
Well, when I'm not obsessing over the perfect solution (don't worry, I won't keep you waiting!), you might find me bringing joy and support to children in need by volunteering at a local orphanage. In my downtime, I'm passionate about expanding my horizons in two ways: devouring new knowledge through online courses and exploring different cultures and flavors by trying new foods and traveling whenever possible. This balance between giving back, continuous learning, and adventurous experiences fuels my drive to be the best customer service representative I can be.

Work Terms

Availability:
I am available for a full-time position (40 hours per week) and can work flexible hours to accommodate customer needs.

Preferred Payment Method:
Direct deposit is my preferred method of receiving payment. This ensures a secure and convenient transaction for both parties.

Communication Style:
I am comfortable communicating via email, phone, and live chat to ensure I effectively address customer inquiries."