Upwork Top Rated Plus Customer Support| VA | Shopify|Zendesk|Order Processor
For almost a decade, I have been utilizing my superb customer service skills in the Business Process Outsourcing (BPO) industry. I view myself as a responsible, reliable and competent worker. Good interpersonal and strong organizational skills are some of the other competencies I possess, in addition to excellent oral and written communication skills and internet savvy with the ability to multitask. I am very punctual with a positive attitude and work ethic.
Having used a myriad of CRMs and platforms including but not limited to ZenDesk, FreshDesk, Gorgias, Big Commerce, WooCommerce, MindBody, Seller Central, Salesforce, Mojo Dialer, RingCentral, Shopify, Microsoft Suite, Shipstation, Shipping Easy, Loop, Instagram, Facebook, Zoiper, Google Calendar Trello and Asana.