I am a Systems Engineer based in Orange County, California, specializing in the intersection of enterprise IT infrastructure and Generative AI. I provide Tier-2 technical support and advanced implementation services for businesses looking to deploy technology securely.
M365 & Copilot Ecosystem: I handle the "hard side" of Copilot—from Purview data governance and tenant hardening to building custom declarative agents in Copilot Studio.
Secure AI Infrastructure: Expert in deploying on-premise Large Language Models (Ollama, Llama 3, Qwen) on hardened Linux environments (Mint/Ubuntu) for clients who require total data sovereignty.
AI Voice Automation: Architecting human-like voice agents (Vapi, Retell, Twilio) that integrate directly with existing business workflows and CRMs.
Network & Security: Advanced DNS management (Cloudflare), secure mail routing, and system hardening to ensure AI deployments don't become security liabilities.
The Partner Approach
I understand the unique pressures of the MSP model. My goal is to serve as a reliable, US-based escalation resource that delivers documented, white-label-ready solutions. Whether it's a one-time Copilot readiness audit or ongoing AI infrastructure management, I provide the technical depth required to support your high-value clients.
Technical Stack
Cloud: Microsoft 365, Azure Entra ID, SharePoint, Copilot.