Banker, HR Analyst, Travel Agent, CEO
I'm a Human Resources Analyst, part of the American Savings Bank (ASB) HR Dream Team.
Having some experience in retail, banking, and customer service under my belt, I found my home at ASB. I began my career back in 2007 as a Compliance Specialist, ensuring the bank kept in compliance with consumer deposit regulations (Reg E, Reg CC, and Reg D). While there, I was given opportunities to work on system upgrades and our core system conversion. This provided me experience and prepared me for my next position as an Internal Help Desk Analyst, supporting over 50 branches and approximately 600 teammates by being a single point of contact for help and clarification on policies, procedures, and technical assistance.
From there I took on the role of Operations Support Services Analyst, where I became the support for my former coworkers along with reporting and monthly presentations for the management committee. An opportunity opened and I took on a role in our BSA/AML Compliance area. This is probably where I learned the most, about banking and myself. I reviewed hundreds of checks, statements, and other financial documents to "get inside the brain" of the customer to truly understand what was going on. I had to make the decision, determine if it was "reasonable" or "suspicious," and write up my decision, and use documents to justify my decision.
In January 2016, I joined the Human Resources and Learning & Development teams, on what was to be a temporary basis. Shortly after I joined, I began taking on benefits administration. Over the course of the next year, as we are transforming into a World Class HR Dream Team, I have been fully immersed in HR. There isn't an area I have not worked with. From managing the day to day benefits, overseeing an audit on our frozen pension, finding inefficient processes and fixing them, processing payroll, to stuffing envelopes for our annual Christmas cards, I've done a lot, but theres always more to learn.
I love a flexible schedule. I can work anytime of the day or night with a little advanced notice.