Proven multi-disciplined and major player in operation. Having implemented and developed new system within cost constraints and best available technology in ITES and BPO industry

My Company Name is Future Shine Infosoft which was established in 2013 and has been operational for 2 years.
It is a pvt ltd company with skilled and experienced manpower of 50 professionals all
Future Shine Infosoft is one of the few companies that can boast of services encompassing the whole gamut of IT sector.
The aim of Future Shine Infosoft is to be a Business Transformation outsourcing (BTO) Unit, which is a natural extension of the more tactical BTO model and involves the transfer of responsibility for all back-office functions, as well as a comprehensive business change management process to an external vendor.
The objective is to maximize the long-term benefits of the BTO operations, resulting in a comprehensive business transformation (or overhaul).
Transformation outsourcing is not a tactical issue but a forward-looking strategic tool for change. The logic: big gains in performance only come about through business transformation.
Future Shine Infosoft provides a state-of-the-art voice-over-IP (VoIP) contact center solution that allows customers to transparently integrate inbound and outbound voice applications with Internet applications, including real-time chat, Web collaboration, e-mail and data entry work
This integration allows for unified capabilities, helping a single agent support multiple interactions simultaneously regardless of the communications channel the customer has chosen. Because each interaction is unique and may require individualized service.
Future Shine Infosoft provides contact center solutions to manage each interaction based on virtually any contact attribute. Furthermore, Future Shine Infosoft aims to bridge the gap between TDM and IP infrastructures providing a transparent integration of voice, chat, e-mail, and Web collaboration applications over both technology platforms.

Founded: 2013

Work Terms

We are operational 24/7. We are looking for short term as well as long terms projects. We have adequate expertise to deliver the best in industry. We accept all kind of payments as applicable for the specified project.
We assure to provide the best service in industry