Senior Tech Support Engineer

01/02/2024 – CURRENT Port Dana 34, Romania
IT&C AND AUTOMATION SPECIALIST AT SOCEP SA. SOCEP SA
Maintenance of IT&C infrastructure and SCADA for Container Terminal Port CTA and General Cargo Silos.
01/10/2021 – 01/10/2023 Constanta, Romania
SENIOR ENGINEER - TECHNICAL SUPPORT - CYBERSECURITY SONICWALL BV AMSTERDAM ,
SUCURSALA BUCURESTI
01/02/2020 – 01/10/2021 Constanta, Romania
Troubleshooting and intervention support on the platform (including customer equipment, including
automation), in cases of interruptions in the operation of cyber infrastructure.
Analysis of cyber threats (identification, forms of malware manifestation, access points, determination of
vulnerabilities, and required measures).
Analysis of physical topology (routing, access rules), logical interconnections, service flows, application
f
lows, security standards, according to existing methodologies, security policies, and risk.
Technical support and maintenance for non-compliant elements in the configuration of security equipment
delivered to the customer.
List of equipment includes: SMB & Enterprise firewalls, virtual firewalls, switches, Wi-Fi access points.
List of applications includes: Intrusion Prevention IDP/IPS, Network and Cloud Antivirus, Botnet filtering
portal, Geo-IP Blocking portal, end-user applications (VPN), IPSEC & SSL-Vpn portals.
Creation of technical documentation (knowledge base) for delivered or operated infrastructure.
Management (OS, firmware patching), testing for equipment or applications.
Customer education and explanation of equipment features or services provided.
Technical support has been provided to small and medium-sized businesses, enterprise-level, and
governmental organizations (national and private banks, European institutions - law enforcement - Ministry
of Interior/Police, Military from Europe, the United States, and Asia).
CEO/ADMINISTRATOR EAROCO SERVICES SRL
Together with employees, the activities/services offered have included:
Physical installation and configuration of automations, such as access control, gate access, etc.,
interconnections to SCADA automation equipment via the internet, and securing connections.
Identification based on analysis (Maltego, Shodan, ATT Alien Vault, Virus Total, Hybrid Analysis, Perl &
Python scripts) of potential and existing physical problems and equipment interconnections
Troubleshooting.
Monitoring security events in the client's infrastructure.
Implementation of appropriate measures based on client scenarios and action plans.
Management of processes for urgent correction of critical vulnerabilities and crises.
Organization of risk management and security policies.
Management of local infrastructure and equipment