Highly dedicated IT professional with 19+ years of wide experience and ability to provide the right IT solution for any company’s needs (ITIL certified as well). Expert in hardware and software maintenance. Solid track record of providing a timely positive response to problems regarding technical assistance. A deep understanding of the general organizational confidentiality policies associated with the IT specialist position.
I reached this level of passion through my educational journey, starting from the primary and intermediate stages in the ancient schools of Jeddah, KSA, passing through secondary and university education in the great country of Egypt, enhancing my skills with several courses and practical workshops in a number of the most prestigious educational institutes crowning the journey so far with many accredited certificates internationally, such as an MCTS certificate from Microsoft and an ITIL certificate from Axelos.
So, now, in industry, this passion remains with me. There's certainly yet more to learn, yet more problems to solve, and yet more to build. And for this, I am very grateful.