Reliable Bengali NLP Specialist & IT Support Professional | Quality-Driven, Accurate, and On-Time Deliveries
I am Rakesh Mandal, an experienced Bengali Language Specialist, NLP/LLM Evaluator, and IT Support Engineer with a strong background in data annotation, transcription, linguistic QA, and technical troubleshooting.
For the past several years, I have worked with leading companies such as LXT.ai, Ola Krutrim, Google projects (GCP), and RND Softech Pvt. Ltd. My experience includes ASR/TTS projects, Loft 2.0 transcription, data compute, quality reviewing, auditing, error analysis, and Bengali language evaluation for AI/ML tasks.
Along with my linguistic expertise, I also have hands-on experience in Desktop Support, OS installation, Windows/Linux/macOS troubleshooting, networking (CCNA certified), and technical issue resolution. This combination of IT + linguistic knowledge allows me to work efficiently across multiple domains.
Core Skills
Bengali Transcription (Loft 2.0), Annotation, Label Studio
LLM/AI Model Evaluation, Error Analysis, QA
ASR/TTS Projects (Audio Review, Segmentation, Utterance QC)
Data Compute, Auditing, Quality Control
Desktop Support, System Troubleshooting, Software/Hardware Setup
Networking (CCNA), Windows/Linux/macOS Support
HTML, CSS, C, JavaScript, SQL (beginner)
Values & Work Approach
I strongly believe in honesty, transparency, and long-term cooperation. I deliver work with high quality, clear communication, and 100% commitment. I enjoy solving problems, learning new tools, and contributing to projects that require accuracy and reliability.
Personal Side
I am from West Bengal and currently based in Bengaluru. Outside work, I enjoy technology, learning new skills, traveling, and contributing to language-focused AI development. Bengali is my native language, and I am fluent in English and Hindi.
My goal is to help clients build high-quality datasets, improve AI systems, and provide reliable technical support whenever needed.
Work Terms
Hours of Operation:
Available Monday to Saturday (Flexible: 9 AM – 11 PM IST). Urgent tasks can be handled with prior notice.
Payment Terms:
I accept payments through Guru, Payoneer, and Airtm. For fixed-price projects, payments are preferred through milestones. For hourly projects, detailed work logs will be provided.
Communication Style:
I am available on Guru messages, email, and WhatsApp (upon request). I maintain clear, transparent, and timely communication. I provide regular updates and always ensure work is delivered within deadlines.
Work Commitment:
I guarantee accuracy, confidentiality, and high-quality delivery. Revisions are provided until the client is fully satisfied.