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Skills

  • Customer Service
  • Computer Engineer
  • Data Management
  • Feature Writing
  • Information Technology
  • Phone Support
  • Software Development
  • Technical Support

Services

  • Customer Service Representative

    $5/hr Starting at $30 Ongoing

    Dedicated Resource

    - Handling and resolving customer complaints, obtaining and evaluating all relevant data to handle complaints and inquiries. - Able to answer customer’s inquiry about their bill and account. - Acknowledging...

    Customer ServiceData Management

  • Technical Support Specialist

    $5/hr Starting at $30 Ongoing

    Dedicated Resource

    ?Handling customer technical support through phone. ?Actively listen to customers to understand their issues or concern. ?Install and troubleshoot computer software. ?Explain highly technical details...

    Computer EngineerCustomer ServiceFeature WritingInformation TechnologyPhone Support

About

Customer Service Representative | Technical Support Specialist

For 2 years, I have been a Customer Service Representative with one of the biggest telecommunication companies in the US and gained recognition as one of the Top 10 agent for the 4th quarter in my 1st year in the industry.

I also have years of experience as a Technical Support with Microsoft Office which I gained not just recognition but also skills in fixing software technical issues and do upselling by helping our customers know the benefits of our products.