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Skills

  • Collections
  • Credit Negotiations
  • Customer Education
  • Customer Relations
  • Customer Research
  • Customer Service
  • Customer Support
  • Dispute Settlement
  • Online Payments
  • Payment Processing
  • Processing
  • Sales

Services

  • Collections Associate

    $8/hr Starting at $25

    Outbound/inbound calling Skip tracing Providing customer service regarding collection issues Ensuring payments in a timely fashion Updating info on the system

    CollectionsCredit NegotiationsCustomer EducationCustomer RelationsCustomer Research
  • Customer Support Professional II

    $5/hr Starting at $25

    Resolving product or service problems by clarifying the customers complaint Determining the cause of the problem Selecting and explaining the best solution to solve the problem Expeditin

    Customer Support
  • Inbound Sales Representative

    $5/hr Starting at $25

    Ensuring optimal level of client satisfaction at all times and process all orders over the phone. Achieving all sales standards set for the department by following the established departmental policies...

    Sales
  • Collections / Customer Service Rep

    $5/hr Starting at $25

    Processing payment for customer’s account which is in soft disconnect. Ensuring payments are made and chases up any that become overdue. Providing information about the status of service.

    CollectionsCustomer ServiceProcessing

About

I have what it takes to do the job.

I am bringing with me more than five years of experience in customer service and more than a year in debt collection and a six months inbound sales. I am dynamic, tactful and a friendly individual who is able to combine a polite manner with razor-sharp efficiency and able to do more than just answering questions, collecting debt and providing alternative solutions, has proven track record of building relationships by providing information assisting customers and resolving issues in a timely manner. I possess an excellent telephone etiquitte and ability to communicate with all levels of customers. I am looking for a suitable position where I could apply the skills that I have as customer service representative and collections associate. I always strive to achieve the highest standard possible, at any given task. I posses excellent communication skills that I could use for verbal and written communication and I have the ability and experience to relate to a wide range of people. I enjoy learning new things and I can work well under pressure. I am a self-motivated achiever and I always excel in whatever I put my heart and my mind into. I am a type of person who does not settle for mediocre I always make sure that I bring out the best whenever I am given a task. In fact I received various awards and recognition due to my hard work and dedication. I am confident with my skills as my numbers prove them with my previous jobs. I have been consistently doing well with my performances in all of the companies I worked for and I have developed attributes that any employer wishes to look for.

Work Terms

I can work in whatever hours that the organization requires. I can do 40 hours per week or more. I would depend on the project payment schedule but if its weekly pay out, then that is perfect. I preferred the means of communication via phone or email.