Customer Service/Personal and Administrative Assistant/Phone and Online Concierge/Data Entry Specialist looking for hire!

Hello and thanks for looking at my page! Welcome. I'm happy to have you here.

My name is Matthew Champagne. My primary residence is in North Berwick, ME. I do most of my work online.

I am 29 Years old.

I double majored in Human Resources and Public Relations at Southern New Hampshire University, so I'm a jack of all trades as far as office work goes.

I have done quite a bit of customer service work in both call centers and retail locations. That did not limit me to just working with customers, however. In my time working in customer service I have learned and, in my own opinion, quite possibly perfected the following skills:

Managing customer databases. Updating customer information. Noting reasons for customer inquiry. Upselling products/services to current customers, and adding new services for new customers in customer databases. Worked as a dispatcher to help customers locate a specific time of delivery or arrival of services.
I have worked with RSS, SAP, CIS, AS-400, Saleforce, and many more. With these systems I was noted as being one of the fastest learners most company's have ever seen.

I am very experienced with all Microsoft office products.

I can type 60+ WPM.

I do very well as a personal or administrative assistant. I have booked travel arrangements, purchased gifts or work related items for clients and co-workers. I have worked directly with the CFO of a company as his office manager and assistant. This meant that I did all the purchasing of office supplies, food, and beverages, and even doing some personal shopping for him as well. I set up meetings for him using outlook, and sent out reminders of said meetings. While doing this for him, I also managed our customer database and entered old files into the new database so it was searchable for all employees. I also answered all phone calls and either directed them to the person they needed to speak with, or assisted them myself with excellent customer service.

Work Terms

I am available any and all shifts up to 6 days a week and 8-10 hours per day. I require at least $10 an hour for my services, and would like $100 or more for any project (10 hours or more). However, I am very flexible with my time and can negotiate other projects based on a companies needs. I can be reached by email or phone, either one is fine. I have a smart phone so I'm always available.