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Skills

  • Desktop Publishing
  • Creativity
  • Empathy
  • Camtasia
  • Email List Building
  • Graphic Design
  • Inbound Marketing
  • Personal Branding
  • Product Branding
  • Research
  • Administration
  • Air
  • Analytical Thinking
  • Appointment Scheduling
  • Business Writing

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Services

  • Business Operations Consultant

    $5/hr Starting at $25 Ongoing

    Dedicated Resource

    I collaborate with small business owners and business professionals to design and implement strategic business processes, using the following services to free you from non-value-add tasks.

  • Administrative or Virtual Assistant

    $25/hr Starting at $25 Ongoing

    Dedicated Resource

    These administrative activities are not the most profitable use of a business owner's time: I’m proficient in a broad range of software applications: - the Microsoft Office suite: Outlook, Excel, Word,...

    AdministrationAnalytical ThinkingAppointment SchedulingBusiness WritingCreativity

  • Webinar management

    $75/hr Starting at $25 Ongoing

    Dedicated Resource

    You got into business because you have an important message or product to share with the world. Webinars are a virtual meeting room that give you a way to take that message and engage directly with your...

    AirCall To ActionCamtasiaCitrixEmail List Building

  • Screencast video creation

    $75/hr Starting at $25 Ongoing

    Dedicated Resource

    People have been glued to TV screens since the middle of the 20th century. Video on the web has had a similarly dramatic impact on the way content is consumed, resulting in YouTube becoming the web’s...

    CamtasiaEmail List BuildingInbound MarketingPersonal BrandingProduct Branding

  • Process documentation

    $75/hr Starting at $25 Ongoing

    Dedicated Resource

    When many of us see change coming, we’re not sure what to do. We sometimes fear or mistrust change, or we put off big problems because they’re “too much all at once”, and we stick with outdated, inefficient...

    Operations ManualTraining

About

As a 16 year veteran of corporate America, I know how important it is to create a customer experience that’s at least as good as the product or service you provide. You may be providing the best product or service in the market, but a poor customer experience can totally turn a client off.

But creating a great customer experience takes time and effort. And how can you be out, focusing on your customer when the administrative demands of your business keeps pulling you back into the office?

Allow me to take care of your back office needs so you can concentrate on creating a stellar customer experience for your clients!