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Skills

  • Administrative Assistant
  • Chat Support
  • Data Management
  • Email Services
  • Likes
  • Multitasking
  • Outsourcing Consulting
  • Phone Support
  • Process Design
  • Virtual Assistants
  • Visual Basic
  • Web Design
  • Web Hosting
  • WordPress

Services

  • Experienced Care Rep/Virtual Assistant

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    I have been in the Business Process Outsourcing Industry for a total of 5 years now. My work included call and email handling, escalations or incident management, data entry, internet research, social...

    Administrative AssistantChat SupportData ManagementEmail ServicesLikes

About

Experienced Care Rep/Virtual Assistant

I have been in the Business Process Outsourcing Industry for a total of 5 years now. My work included call and email handling, escalations or incident management, data entry, internet research, social media management, technical resolution and chat support.
I am very familiar with the internet and all its applications. I also have basic knowledge of Wordpress Website management.
I have worked for reputable companies like SunTrust Bank, 1&1 Internet Inc, Sprint, Comcast, and Amazon.com.

I decided to stay at home and work comfortably with a workload that I can easily manage. I am experienced when it comes to customer service, customer retention and data entry. I have also experienced being a Technical support rep for a website hosting company for a year.

Overall, I can say that I am skilled and best in what I am doing. Not to brag but I've received lots of incentives and perks from my previous companies due to hard work and taking good care of my customers.

A multitasking VA and can work well under pressure. I am proud to say that I am a fast learner and always willing to learn. I make it my priority to have tasks completed on time, ensuring goals and service agreements are achieved.