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Skills

  • Calendar Management
  • Chat Support
  • Communication Skills
  • Customer Service
  • Data Entry
  • Data Management
  • Email Correspondence
  • Email Management
  • Google Docs
  • Research
  • Virtual Assistance
  • Web Reseach

Services

  • Virtual Assistant

    $5/hr Starting at $25 Ongoing

    Dedicated Resource

    Hi, I’m Milka, a reliable Virtual Assistant ready to help you stay organized and get things done.  I specialize in:  ✅ Web Research & Data Entry  ✅ Email & Calendar Management  ✅ Customer Support (Email...

    Calendar ManagementChat SupportCommunication SkillsCustomer ServiceData Entry

About

Reliable Virtual Assistant | Data Entry | Email Management

Hello. I’m Milka Chege, a reliable Virtual Assistant with over six years of professional experience helping clients streamline their workflows, manage information efficiently, and communicate effectively. I combine strong organizational skills with a commitment to accuracy, ensuring that every task I take on is completed with care, precision, and professionalism.

My career began in 2018 as a freelance content writer, where I specialized in delivering well-researched, original articles and reports across topics such as finance, business, and literature. I became skilled at conducting in-depth research using reputable databases, tailoring content to client specifications, and editing for clarity and flow. This early experience sharpened my ability to work under tight deadlines while maintaining high standards of quality/

In January 2024, I transitioned into providing Virtual Assistant services, supporting clients with a wide range of administrative and operational tasks. I’ve managed busy email inboxes by organizing folders, flagging priorities, and creating templates for faster responses. I’ve coordinated projects using tools like Trello, Asana, and ClickUp, tracked deadlines, and maintained organized digital file systems to improve accessibility and workflow efficiency.

From November 2024 to May 2025, I worked as a VA for a publishing company, where I performed accurate and efficient data entry using Microsoft Excel and Google Sheets. I organized spreadsheets, updated records, and maintained clean, well-structured datasets that supported business operations.

Recently, I completed a data entry project on Upwork where I gathered, verified, and organized data in Excel sheets. This included correcting information that had been recorded incorrectly and inputting data from scanned PDF documents. My attention to detail ensured that the final spreadsheets were accurate, consistent, and ready for use in the client’s workflow.

Two notable projects that stand out in my VA career include:

Supporting a tech industry professional by managing their email inbox, ensuring timely responses, and maintaining a clutter-free communication system.

Collaborating with a book publisher in Kiambu County to collect and organize data on primary schools for targeted outreach, tracking the communication status of each contact for follow-up purposes.

Core Skills & Services:

Email and Calendar Management

Data Entry and Data Verification

File Organization and Cloud Storage Management

Project Coordination and Timeline Tracking

Online Research and Information Gathering

Document Formatting and Template Creation

Proofreading and Editing

Basic Bookkeeping Support

Social Media Content Scheduling and Planning

Tools I Use:

Google Workspace, Microsoft Office Suite, Zoho, Calendly

Trello, Asana, ClickUp, Monday.com

Zoom, Microsoft Teams, Loom

Work Terms

Hours of Operation:

Available Monday to Saturday

6:00 AM – 12:00 AM (EAT)

Flexible hours for urgent or time-sensitive projects, including weekend availability by prior arrangement.

Payment Terms:

Rates are negotiable depending on the complexity, urgency, and volume of work.

Preferred Communication Style:

Clear, concise, and regular communication to ensure smooth progress.

Available for updates via Guru Messages, Email, or WhatsApp (if preferred by the client).

Can schedule quick Zoom or Google Meet calls for detailed discussions.


Additional Terms:

I maintain strict confidentiality with all client data and project details.

All deliverables are checked for accuracy before submission.

Open to test tasks or small trial projects to establish trust and workflow compatibility.