Operations Supervisor | Travel Industry Expert | Driving Efficiency & Customer Satisfaction
Highly accomplished Operations Supervisor with a proven track record of optimizing workflows, increasing efficiency, and enhancing customer experience within the travel industry. I have successfully expanded multiple business lines and initiated new accounts in the travel sector, demonstrating strong leadership in both Italian and English-speaking operations. He is adept at strategic planning, performance monitoring, and implementing lean management principles to reduce operational costs and improve productivity. With expertise in GDS software like Amadeus and Sabre, and a background as a Travel Agent Advisor, I possess a comprehensive understanding of industry trends and client needs. Recognized for his determined, dedicated, and hard-working approach, consistently streamlining operations and fostering a secure and productive environment. Excels in staff leadership, training, and client relationship management, driven by a commitment to high-quality standards and continuous improvement.
Attachments (Click to Preview)
-