BPO Call Center Management & Video Audio Transcriptionist Professional.

Result-driven and experienced professional with 14+ years of work exposure encompassing sales, marketing and customer service. Displayed competencies in understanding customer needs, providing high-grade customer service, and setting up long-term business relationships with clients.

A fast learner and dynamic by personality with flair for interacting with people; establishing instant rapport with client; thriving for new challenges and demonstrating tireless work ethics. Possess excellent communication, coordination, and organizing, analytical, problem solving, negotiation, time management.

Broad-based experience as a Customer Service Executive, Team Manager, Floor Supervisor with excellent communication and interpersonal skills, team player and ability to work under pressure.

A highly customer focused team player with good experience in sales and customer service, having excellent verbal and written communication, listening, problem solving and multi-tasking skills. I also have the ability to adapt quickly to changes in the work environment and grasp new technology quickly. Highly professional, confident, organized and possess a pleasing personality and have the ability to interact well with the people.

Work Terms

100% Accurate
On-time Delivery
Quality Guaranteed