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Skills

  • Content Creation
  • Communication Skills
  • Content Writing
  • Data Entry
  • English Language
  • Lead Generation
  • Management
  • Online Research
  • Phone Support
  • Social Media Account Management
  • Virtual Assistant
  • Zendesk

Services

  • Customer Service Representative

    $5/hr Starting at $25 Ongoing

    Dedicated Resource

    I started in the Customer Service Industry in a Call Center Setting in 2019. I got promoted to a Team Leader Position in 2020 and started as a Freelance Customer Support in 2020 as well. I am familiar...

    Communication SkillsContent CreationContent WritingData EntryEnglish Language

About

Customer Service Representative/ Support/ Chat/ Email Handling

I started in the Customer Service Industry in a Call Center Setting in 2019. I got promoted to a Team Leader Position in 2020 and started as a Freelance Customer Support in 2020 as well.

I am familiar with Zendesk, Gorgias, Freshdesk, Groove, G-Suite, Zoho, and Amazon platform. I am accustomed to using Shopify, Oberlo, and Ali Express.

I have experience in managing social media accounts and writing creative content.

I have excellent interpersonal and communication skills and a degree in BS Computer Science.

I learn fast. I deliver results even when I am under pressure. I believe that everything worth doing is worth doing well.

I have an unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues, and win customer loyalty.

Work Terms

availability 24/7, Bank account, Basic Communications

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