IT Manager with a passion for Excel projects

I am a graphic artist and web designer who is keen to detail. I keep it a point to maintain an excellent work ethic when dealing with my clients regardless of the setting, may it be within or outside Upwork. I always set expectations on what I can and cannot do within the time frame advised by the client. When I know that I do not have the knowledge required to meet if not exceed the expectations of the client, I will not accept the contract.

I am proficient in SEO which is very critical in web marketing. I have a strong stand against plagiarism which is why I always write original factual or fictional articles. I strongly believe that my English skills, both verbal and written are excellent. I have a year of experience working as a radio announcer and disc jockey for a local station and also did a few hosting gigs for weddings, concerts and other events.

My knowledge in graphics design started 13 years ago with Adobe Photoshop. I have designed logos, banners and invitations for various clients over the years. I have the same number of years of experience with web design, from using only notepad down to using Dreamweaver CS5. I usually incorporate Java along with some PHP and CSS to exceed the expectations of the clients.

My experience with technical support includes more than 4 years as a software/hardware level 3 support (phone and email) for a well known computer manufacturer. I am a Dell Certified System Expert for over 5 years. I have more than 5 years of experience as a systems and network administrator for one of the most well known online travel agency in the US.

I can also manage a team regardless of the setting. I have more than 3 years of experience in managing a team of technical support agents for Dell and running the IT department of a BPO for more than 7 years.