Honesty

Masters, Business Administration Graduated, July 2009
Hoysala college of Management Marks 71%
Sikkim Manipl University
Shimoga,karnataka
Bachelor of Commerce Graduated, July 2007
ATNCC National college Marks 64%
Kuvempu University
Shimoga, Karnataka
10+2 Graduated, July 2005
National Pre university Marks 57%
Shimoga, Karnataka.




• Operating Systems: Windows
• Tools: MS Excel, MS Word, MS Power Point
• Soft Skills: Presentation Skills, typing






Xchanging-Career Profile
Xchanging as Advanced Associates.(14th September 2015 to 10th March 2017 )from 1.6 years
Enjoy working as a team player, and also complete a task of supervision, ensuring deadlines are met all time.
Dealing only with AON private clients for Renewal, New Business and there queries or Complaints
IBM Profile
Company Name- : IBM CONCENTRIX PVT.LTD (Bangalore).
Position- : Process Associate.
Duration- : feb-04-2013 to july-10-2015

• IBM Concentrix as a Process Associate -CRM Operations from 2.5 years.
• Trained on E-mail Etiquette, Risk and Compliance.
• Handling UK Customers, Solving Queries via Email.
• Lodging Customers Complaints for their Queries in an Appropriate Format.
• Preparing EOD & EOM Reports, Maintaining Production Tracker, Preparing STAC for the respective Months.
• Providing Process Support to New Joiners. Performing Quality Check.
• Enjoy working as a team player, and also complete a task of supervision, ensuring deadlines is met at all times.
• Providing Training to the new joiners.
• Good Understanding about IBM Policies, procedures and Risk Impacts.
• Have done Diploma in Computers.
Mphasis (an hp co.) March 22nd 2010 to September

Work Terms

communication through skype or email
payment mode: i will provide account details or google pay
hours: 3