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Skills

  • Analytics
  • Call Monitoring
  • Csr
  • Customer Satisfaction
  • ITIL
  • Lead Generation
  • Monitoring
  • Problem Solving
  • Research
  • Six Sigma
  • SWOT Analysis

Services

  • Call Quality Analyst

    $20/hr Starting at $25 Ongoing

    Dedicated Resource

    ? Pursuing ITIL. ? Yellow Belt Trained in Six Sigma. ? Call Monitoring. ? Core Monitoring. ? Live Call Barging. ? Call Calibration. ? Root Cause Analysis with proper documentation. ? Giving feedback...

    AnalyticsCall MonitoringCsrCustomer SatisfactionITIL