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Top Call Monitoring Freelancing Services

  • View Service Offered By Muhammad Qasim Rasheed

    Muhammad Qasim Rasheed
    Member

    Call Monitoring Service

    Muzaffarabad, Azad Kashmir, Pakistan

    3,810/yr ·
    • Call Monitoring
    • Call Center
    • Call Center Management
    • Call Logging
    • Campaigns
    • Cold Calling
    • Computer Engineer
    • English Language
    • Five9
    • Inbound Marketing

    Telesales Agent

    I have experience of a year as a team lead covering both B2B and B2C campaigns. We sold internet, insurances, solar panel systems, honeymoon ice creams and much more. Full command over English, both speaking and writing. Confident with communicating through phone calls. Professional lead generation services along with post delivery report. Expert in cold calling. Outbound/inbound calls. View more

  • View Service Offered By Pascal Bois

    Pascal Bois

    Call Monitoring Service

    North York, Ontario, Canada

    • Call Monitoring
    • Bilingual
    • Call Center
    • Call Center Management
    • Call Logging
    • Cold Calling
    • Customer Service
    • English Language
    • French Language
    • Outbound Sales

    Call Monitoring

    Hi, I've spent the last 9 years working as a bilingual (French/English) seller on the phone. On those 9 years, 4 were dedicated as a Team Leader providing representatives help and support to achieve their KPIs. I can listen to calls and identify quickly what needs to be corrected so your representative can enchance either their sales or their customer service. Kind Regards, Pascal View more

  • View Service Offered By Vaibhav Sehgal

    Vaibhav Sehgal

    Call Monitoring Service

    Gurgaon, Haryana, India

    • Call Monitoring
    • Customer Service
    • Monitoring
    • Phone Support
    • Quality Assurance (QA)

    Call Quality Monitoring

    A reliable, passionate, and hardworking Freelancer who loves to provide customer service and ensure the services are within the specified guidelines. No task + no client is too small or too big for me. I aim to convert the source culture to the target one. Hire me for your project, you will not regret it. Looking forward to give you one of the best experience. Thanks. View more

  • View Service Offered By Usman Faroq

    Usman Faroq
    Member

    Call Monitoring Service

    Faisalabad, Punjab, Pakistan

    290/yr
    • Call Monitoring
    • Call Center
    • Call Center Management
    • Call Logging
    • Cold Calling
    • Customer Service
    • Outbound Sales
    • Phone Support
    • Pitch Letters
    • Real Estate

    Real estate cold calling

    Are you looking to grow your real estate investing? If yes then you are at the best platform. I am a real estate cold caller agent having four years of experience in this field. I will call to homeowners and pitch your services to them in a professional manner. I will provide detailed notes on each call in the excel sheet. Requirements for my gig! Leads in the excel sheet Script Call back number Feel free to contact me. Thanks I have worked with a US-based company as a real estate cold caller fo... View more

  • View Service Offered By Sumit2013

    Sumit2013

    Call Monitoring Service

    Jaipur, Rajasthan, India

    Past Earnings
    • Call Monitoring
    • Call Center
    • Call Center Management
    • Call Logging
    • Cold Calling
    • Outbound Sales
    • Phone Support
    • Telemarketing
    • Telesales

    call center services cold calling

    we provide the telemarketing services all across the globe our specialties are lead generation,appointment setting, hot lead transfer , survey . we are based at india in possession of the latest technology to make outbound calls with the caller id integration we can provide the live call monitoring option along with call barging . View more

  • View Service Offered By Muhammad Zohaib Khalid

    Muhammad Zohaib Khalid

    Call Monitoring Service

    Lahore, Punjab, Pakistan

    • Call Monitoring
    • Inbound Marketing
    • Management
    • Outbound Sales
    • Typing

    Call Center Services

    I provide the call center service and management. I work properly on your demand which type of work you need I will provide you in the best way. I provide the outbound and inbound sale service with calls. Work will be on your demand which type of work you need I will give you in a proper way........  View more

  • View Service Offered By Raymond Alexander William

    Raymond Alexander William

    Call Monitoring Service

    Rawalpindi, Punjab, Pakistan

    • Call Monitoring
    • Advertising Campaigns
    • Call Center
    • Call Center Management
    • Campaigns
    • Insurance
    • International Business
    • Outbound Sales
    • Solar Energy
    • Team Management

    Call Center Support Services

    A complete End 2 End Call Center support team, which can work on international Campaigns which may include Solar, Life Insurance, Morgages etc. We currently have a team of 20 Agents, but the count of the agents can be added upon request and project requirment. With team of dedicated and experience Agents, we have value added to our customer race for success. We work as one team with one goal View more

  • View Service Offered By kingslin r1

    kingslin r1

    Call Monitoring Service

    Viluppuram, Tamil Nadu, India

    • Call Monitoring
    • App Development
    • Call Center
    • Call Center Management
    • Cold Calling
    • Communications Management
    • Customer Service
    • Information Technology
    • Marketing
    • Marketing Communications

    call canter

     Experienced Support Rep When applying for any position, it helps to showcase your experience performing in that role. Below is an example summary you can refer to from my colleague''s application for the HubSpot Support team. "Experienced customer service rep seeking a support position with an expanding tech company. Possesses a bachelor''s degree in marketing communications and has over 3 years of experience in customer service roles. Highly skilled communicator who meets deadlines and ensures c... View more

  • View Service Offered By Gretchen Gallego

    Gretchen Gallego

    Call Monitoring Service

    Iloilo City, Western Visayas, Philippines

    • Call Monitoring
    • Call Center
    • Call Center Management
    • Call Logging
    • Cold Calling
    • Outbound Sales
    • Phone Support
    • Quality Assurance (QA) And Testing

    Call Quality Audit and Call validation

    -Evaluate calls. Providing feedback on strength and weaknesses and provide recommendations for areas of improvement -Call validation - Identify business impacting behaviors - Discuss with the representative action plans on how to address call opportunities and how to do it differently in succeeding calls View more

  • View Service Offered By Sher Shah

    Sher Shah

    Call Monitoring Service

    Rawalpindi, Punjab, Pakistan

    • Call Monitoring
    • Call Center
    • Cold Calling
    • Communication Skills
    • Typing

    CALL CENTER REPRESENTATIVE

    Excellent verbal communication skills. Telephone skills. Friendly and pleasant manner. Data entry skills. Typing and word processing skills. Documentation skills. Active listening skills. Attention to detail. High school diploma One to two years of call center representative experience Take customer calls and provide accurate, satisfactory answers to their queries and concerns De-escalate situations involving dissatisfied customers, offering patient assistance and support Call clients and custom... View more

  • View Service Offered By CHERIEDETTE GUERRERO

    CHERIEDETTE GUERRERO

    Call Monitoring Service

    Antipolo, Calabarzon, Philippines

    • Call Monitoring
    • Call Center
    • Call Center Management
    • Call Logging
    • Cold Calling
    • Five9
    • Outbound Sales
    • Phone Support
    • Telemarketing
    • Telesales

    Call Center Manager

    I''m Cheriedette Guerrero I''ve been working in the call center industry for 14 years. I worked 5 years in site-based call centers as a telephone sales representative, then almost 9 years working from home as an agency manager. I owned VIC Business Consultancy, based in the Philippines, I''m handling Freelance Professionals, seasoned by experience in Customer Service, Technical Support, Account Executives for Inbound and Outbound Campaigns. We provide support for Home-based Agents to meet Clients'' ... View more

  • View Service Offered By Salman Ishtiaq

    Salman Ishtiaq

    Call Monitoring Service

    Rajanpur District, Punjab, Pakistan

    • Call Monitoring
    • Call Center
    • Call Center Management
    • Call Logging
    • Cold Calling
    • Entrepreneurship
    • Outbound Sales
    • Phone Support
    • Telemarketing
    • Telesales

    Call Center Services

    Hi Thanks for viewing my GIG I am Salman from Pakistan. I am here to offer your my services as a professional Telemarketing guy. I have a Experience of over Two years in this field. If you are looking for a professional who can work diligently and get the results that you want look no further, I am available here. My Core features and Values are Effective, Affordable, Efficient and Communicative, Loyal, Entrepreneur respectively. I am here to provide you the best of the results in shortest of ti... View more

  • View Service Offered By muhid.m92

    muhid.m92

    Call Monitoring Service

    Dhaka, Dhaka, Bangladesh

    • Call Monitoring
    • Appointment Setting
    • Call Center
    • Call Center Management
    • Call Logging
    • Cold Calling
    • Five9
    • Outbound Sales
    • Phone Support
    • Telemarketing

    I will cold call your list

    Let's get acquainted first! I will help you accomplish your business goals by making cold calls on your behalf to promote your business and set appointments. I will develop a strategy that works the best and imply them on the calls and execute them Note: Call recordings will be provided                                                  View more

  • View Service Offered By Jessie Bojanovich

    Jessie Bojanovich

    Call Monitoring Service

    Panama, Panama, Panama

    • Call Monitoring
    • Call Center
    • Call Logging
    • Campaigns
    • Cold Calling
    • Communication Skills
    • Customer Service
    • English Language
    • Inbound Marketing
    • Microsoft Word

    Call Center - Telemarketing

    More than 5 years in customer service experience, I am a result oriented person. With experience in inbound and outbound campaigns, bilingual english and spanish, also portuguese intermediate level, Great communication skills, I have my way to make people feel comfortable even in uncomfortable situations. Clear and Possitive words. View more

  • View Service Offered By Roger W S

    Roger W S

    Call Monitoring Service

    Rawalpindi, Punjab, Pakistan

    • Call Monitoring
    • Call Center
    • Cold Calling
    • Health Sciences
    • Insurance
    • Outbound Sales
    • Phone Support
    • Solar Energy
    • Telemarketing
    • Telesales

    call center services

    Hello my name is Waqas Samuel and I''ve been in the telemarketing industry for the last 6 years and we are generating real-time exclusive leads in U.S and Australia. and we had been done work on many verticals successfully ( Auto insurance Home improvement Health insurance Life Insurance Home insurance Solar Lead Generation Solar Appointment And many other verticals as well and I am looking for a reliable buyer''s for our organization where we can able to work for the long term we have an experien... View more

  • View Service Offered By Excellence Call Center

    Excellence Call Center

    Call Monitoring Service

    Pawtucket, Rhode Island, United States

    • Call Monitoring
    • Call Center
    • Call Center Management
    • Call Logging
    • Chat Support
    • Cold Calling
    • Email
    • Five9
    • Inbound Marketing
    • Information Technology

    Outbound, Inbound phone call

    ECC is  a company specializing in the BPO industry as Customer Support and Sales Reps and Digital Telemarketers. Extensive experience with different types of industries like Sales and Mkt, Finance, Insurance, Healthcare, Real Estate, Tourism, Technology, Advisory, etc.  We have worked with different leading companies in the USA, Europe, and Latin America (Magenta Insurance, TKL World-class guitar cases, Aviatur travel group, MedSupplies, Globallee, Perchpeek, RWND, Marriott hotels, Melia, Homari... View more

  • View Service Offered By Anamika Porwal

    Anamika Porwal

    Call Monitoring Service

    Ahmedabad, Gujarat, India

    • Call Monitoring
    • Call Center
    • Call Center Management
    • Call Logging
    • Client Development
    • Cold Calling
    • CRM
    • Management
    • Outbound Sales
    • Phone Support

    Call Center dialer

    We are providing Call Center Dialer, CRM , VoIP based solution , IP PBX solution , Lead management System etc. if you are looking for same. contact me here or call 96876 08280 or skype me : live: .cid. abf996 59 af52c 04c or mail me anamika.porwal @ elisiontec.com www.elisiontec.com I have been working on the same platform since last 8 year. I have my own team who do development and customization according to the customers requirement. Big clients PMC Bank, SVC Bank,WIPRO,TechMahindra, etc are m... View more

  • View Service Offered By Lana Andreeva

    Lana Andreeva

    Call Monitoring Service

    Calgary, Alberta, Canada

    ID Verified
    • Call Monitoring
    • Call Center
    • Call Logging
    • Campaign Planning
    • Cold Calling
    • Outbound Sales
    • Sales Prospecting
    • Script and Screenplay Editing
    • Telemarketing
    • Telesales

    Cold Call Campaign

    At BitWide we do cold calling for you and we do it efficiently. We can create the whole campaign from scratch. You need to build the contact list? Great. Create the script? More than happy to help! We provide you with a CRM and dialling system. Our callers are all North America based and they are experts. They know how to deal with your prospects, not just follow the script. We do listen and talk to the prospects, because we know it''s the only way to get you the result. Simply put, we do absolut... View more

  • View Service Offered By IMC Telemarketing

    IMC Telemarketing

    Call Monitoring Service

    Tbilisi, Mtskheta-Mtianeti, Georgia

    • Call Monitoring
    • Analytics
    • Call Center
    • Call Center Management
    • Call Logging
    • Cold Calling
    • Customer Service
    • Five9
    • Marketing
    • Outbound Sales

    telemarketing, telesales, call center.

    Telemarketing services Your customers will get to know your business a little better, and you’ll get to know them, too. we’ll help you find new customers with the end goal of increasing sales and growing your business. When customers have questions about a product or a problem with a service, they want to speak to a knowledgeable representative of your company who can produce results quickly and courteously. We provide on-going training and updated response scripts so that our agents ar... View more

  • View Service Offered By Sajid Raja

    Sajid Raja

    Call Monitoring Service

    Rawalpindi, Punjab, Pakistan

    • Call Monitoring
    • Business Development
    • Call Center
    • Cold Calling
    • Customer Service
    • Email
    • Outbound Sales
    • Phone Support
    • Quality Assurance (QA)
    • Sales

    CALL CENTER SERVICES

    When you outsource call center operations to 247 Virtual Solutions, our team of talented, prepared, and enthusiastic professionals will efficiently assist you with all of your call center requirements. Our contact center administrations will help you with anything from providing consistent customer service to generate quality leads to making sales calls. At 247 Virtual Solutions, we specialize in providing outbound contact center services and provide high-quality results. Our agents are experien... View more

See All Call Monitoring Freelancing Services

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Hire Call Monitoring Services

With the world becoming one large community, businesses are opening to outsource various services that do not lie under their expertise. When business associates do not have to meet their clients personally and the work can get done remotely, call centers play a crucial role in increasing efficiency.. Your call center, essentially, becomes the face of your business. Hence, it is very important that your salesperson who is answering the call should follow company guidelines and performance standards while interacting with the customers. To keep a check on the performance of the sales person, Call Monitoring is essential. Call monitoring is the process of listening to calls to audit the performance of call representatives. It helps in improving sales and marketing efforts, check the calls for potential leads, and develop sales strategies. You can get call monitoring professionals for hire online through top freelance websites, like Guru, that have a gamut of call center experts.

What Do Call Monitoring Services Experts Do?

Call monitoring services ensure that the quality standards for call are maintained. This is done by keeping a check on the callers’ behavior, customer’s response to the call, and problems faced by either party. Call center managers use the phone support services to enhance their call qualities, and therefore optimize the calls to generate more business. Apart from above mentioned reasons, freelance call monitoring services are useful in below aspects as well:

  • Call monitoring delivers a better quality employee, as the call center professionals are constantly monitored for their performances.

  • It helps to improve sales strategies, workflows, trainings and problem-solving.

  • Call monitoring ensures that the call professionals are passing on genuine leads to the business and how they are handled by them.

  • Call monitoring managers make sure that the call center representatives are providing best services and mentioning all the key points that should be brought into client’s knowledge.

  • Managers can make notes and tag the calls for future use.

Qualifications of Call Monitoring Services

An ideal freelance call monitoring service expert must be adequately qualified:

  • Ability to give a fair assessment of calls, and should work independently of the call center management to take impartial calls

  • Exhaustive experience in telesales industry

  • Experience in tackling customers across multiple domains, including retail, healthcare, IT and hospitality services

  • Experience of working with small businesses as well as large corporations

Benefits of Hiring Freelance Call Monitoring Services

There are hundreds of call monitoring professionals that can be hired on a freelance basis. These call monitor professionals for hire can be employed depending on the project’s timeline and budget. Hiring a good call monitoring service can benefit in following ways:

  • Your call quality will see a major spike when these services are introduced in the system, leading to a happy customer.

  • Volume of business prospected will increase along with customer retention.

  • Hiring a freelance call monitoring professional will also be easy on your pocket as they can be hired on need basis.

Guru Tip:

Before you hire a Freelancer online on Guru, see their All-Time Transaction Data to get a better understanding of their credibility, performance, and suitability for your job. All-time transaction data along with information on services and portfolio showcased by the Freelancer helps Employers make the right hiring decision on Guru. 

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