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Skills

  • Client Assessment
  • Client Issue Resolution
  • Communication Skills
  • Customer Service
  • Email Services
  • Management
  • Order Processing
  • Relationship Management
  • Sales
  • Team Building
  • Telephone Support

Services

  • Customer service advisor

    $15/hr Starting at $35 Ongoing

    Dedicated Resource

    AM-Classics Nov 2023 – Current • Engaging in the sale of precious bullion and commemorative coins.  • Investigating fee discrepancies and working with relevant internal and external departments to fix...

    Client AssessmentClient Issue ResolutionCommunication SkillsCustomer ServiceEmail Services

About

With a strong background in customer-focused roles and a dedication to
delivering exceptional service, I am confident in my ability to contribute effectively to your
team.
In my current role as a Customer Service Advisor at AM Classics, I hone my communication
skills and develop a keen understanding of customer needs. I consistently received positive
feedback for my ability to resolve issues promptly and provide detailed and accurate
information. I am adept at navigating complex situations with tact and diplomacy, ensuring
customer satisfaction while upholding company values.
My commitment to excellent service is complemented by my ability to adapt quickly to new
technologies and processes. I am proficient in using various customer relationship
management (CRM) systems and have a track record of meeting and exceeding
performance metrics. I am confident in my ability to contribute to the efficiency and
effectiveness of your customer service team.
I am particularly drawn to your company because of its reputation for delivering top-notch
products/services and its commitment to customer satisfaction. I am eager to bring my skills
and dedication to your team, contributing to the ongoing success of your organization.