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Skills

  • Chat Support
  • Constant Contact
  • LiveChat
  • LivePerson
  • Web Chat

Services

  • Virtual agent services

    $5/hr Starting at $45 Ongoing

    Dedicated Resource

    Senior Executive – T-Mobile (US Process) | 2018 – 2023 - Delivered exceptional customer service and technical support for a leading US telecom client. - Managed billing, payments, refunds, and account...

    Chat SupportConstant ContactLiveChatLivePersonWeb Chat

About

Dynamic and result-oriented Centre Manager with over 8+ years of experience in operations, administration, and project management across the education and telecom sectors

With proven expertise in strategic planning, data analysis, process improvement, and cross-functional team leadership.
Adept at managing large teams, optimising workflows, and ensuring consistent performance delivery.
Seeking a Project or Operations Management role in a growth-driven organisation to apply analytical,
leadership, and problem-solving skills to achieve business excellence.

Work Terms

Work Terms & Conditions
🕒 Hours of Operation

Working Hours: US, UK or Australian working hours

Communication Availability: messages will be responded to within 24 hours on business days.

Weekends and public holidays are non-working days, unless otherwise agreed upon for urgent deliverables.


Revisions & Additions: Two minor revisions are included per milestone. Additional changes are subject to a separate quotation.

⚙️ Work Methodology

Requirement Gathering:
Initial meeting to understand goals, deliverables, and timelines.

Proposal & Planning:
A detailed project plan and milestones shared for approval.

Execution Phase:
Work is carried out using a structured and transparent process. Regular updates provided via preferred communication channel.

Review & Feedback:
Draft versions submitted for client review. Adjustments made based on feedback.

Final Delivery:
Upon final approval, completed files are shared.

Post-Delivery Support:
Minor post-delivery assistance available for up to 7 days (optional ongoing support available at additional cost).

🔐 Confidentiality

All client data, concepts, and materials are treated as strictly confidential and will not be shared or reused without written consent.

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