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Skills

  • Avaya
  • Client Administration
  • Client Issue Resolution
  • Customer Service
  • Salesforce
  • Telephone Support
  • Zendesk

Services

  • "Virtual Assistant | Customer Support |

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    As a highly experienced Virtual Assistant with a background in Customer Support, Internet Banking, and Administrative Services, I provide reliable, detail-oriented remote support to help businesses run...

    AvayaClient AdministrationClient Issue ResolutionCustomer ServiceSalesforce

About

"Reliable Virtual Support That Puts People First"

I’m a dedicated Virtual Assistant and Customer Support Specialist with over 10 years of experience in banking, hospitality, and remote administrative roles. I’ve had the privilege of working with top companies like Capital One, HSBC, Disney Cruise Lines, and Atlantis The Palm in Dubai where I developed a deep commitment to service, efficiency, and empathy. I bring that same energy to every virtual task I take on whether it’s managing inboxes, resolving disputes, or supporting client operations. I’m also a proud father of four, a motorcycle enthusiast, and a DIY guy at heart. I value trust, clarity, and professionalism and I take pride in building lasting working relationships with clients around the world.

Work Terms

I am available to work any day of the week and can adjust to any US time zone as needed. I prefer hourly pay through Guru’s SafePay system for security and transparency. For communication, I’m comfortable using Zoom, Slack, or Microsoft Teams depending on the client’s preference and strive to maintain professional, respectful, and timely interactions at all times.