Turning complexity into clarity — delivering data and insight-driven solutions that power smarter decisions and better outcomes.

As a skilled and versatile Business Analyst, I bring a strong track record of bridging the gap between business needs and effective technical solutions. With hands-on experience across business process improvement, data analysis, and project management, I specialise in identifying operational inefficiencies, gathering and refining requirements, and translating insights into strategic, user-centred solutions.

I have a proven ability to lead and support process mapping, service optimisation, and change initiatives, working collaboratively with cross-functional teams in Agile and Waterfall environments. My experience includes using tools like Jira, Miro, MS Visio, and MS Project to manage backlogs, map current and future state processes, and ensure alignment between stakeholder expectations and delivery.

With a strong foundation in Monitoring & Evaluation and data-driven decision-making, I’m proficient in tools like Excel, Power BI, and SPSS—enabling me to design and implement evaluation frameworks, assess program performance, and generate actionable insights to inform continuous improvement.

My approach is people-focused, analytical, and outcome-driven. I thrive in environments that demand innovation, attention to detail, and a structured yet flexible approach to problem-solving. Whether developing prototypes, facilitating workshops, or working on user stories and service improvements, I am committed to delivering value through clear communication, well-informed decisions, and measurable impact.

Work Terms

Hours of Operation:
Monday – Friday, 11:00 AM – 7:00 PM (GMT/BST).
Occasional weekend availability by prior arrangement.

Payment (to be discussed) and based on agreement.
Acceptable payment methods: Bank transfer, PayPal

Communication Style:
Preferred contact via platform messaging for clear documentation.
Video or voice meetings can be scheduled via Zoom or MS Teams, with at least 24 hours' notice.
Regular progress updates provided, with quick response to messages during working hours.

Turnaround Time:
Response to enquiries within 24 hours (working days).
Timelines will be agreed based on project scope and complexity.