Expert QA Specialist | Driving Global Process Excellence Across BPO Projects
With over 7 years of experience in Quality Assurance within the BPO industry, I specialize in enhancing processes, managing QA strategies across multiple programs, and delivering measurable results on a global scale. My expertise lies in identifying gaps, standardizing workflows, and driving continuous improvement—without compromising on compliance or customer experience. I work with precision, integrity, and a deep understanding of what makes systems thrive.
Whether you need a hands-on QA expert or someone to streamline complex workflows, I bring the clarity and commitment to make your operations smoother and smarter.