The guru of Services Drafts Pedro Silveira Real quality Customer Support and Community Management putting myself on the users' shoes I have 2 years of English and Portuguese community management experience. PR, online marketing, social media, content design, localization and writing are also all related areas that I have been working closely with for the past few years. My last full-time job was in a gaming company, where I achieved outstanding support performance from over a thousand customer ratings. I look forward to working with you handling all sorts of customer inquiries. If you need reliable, quality work, please speak to me. Work Terms I'm pretty much online all the time, so communication won't be an issue. I like to be clear when defining what needs to be done and when the work has to be delivered.