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Skills

  • Customer Service
  • Customer Support
  • Email Handling
  • Sales
  • Transcription
  • Admin Support
  • Data Entry
  • Document Review
  • Language Translation
  • Telephone Handling

Services

  • Customer Support Agent

    $8/hr Starting at $26 Ongoing

    Dedicated Resource

    Hi, I am an exceptional customer support agent, who have over 7 years experience in customer service and satisfaction. I am able to provide high quality service for all clients and strive for success...

    Admin SupportCustomer ServiceData EntryDocument ReviewEmail Handling
  • Customer Support and Translation

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    I strive to provide excellent and quality service to all clients regarding Customer Service,Translation and Transcription. I am a linguist with over 7 years experience in the customer service industry...

    Customer ServiceCustomer SupportLanguage TranslationTranscription

About

providing quality service for all clients

I have a good understanding that in today's customer oriented society, timely,friendly and proactive service is sought to enhance future business growth. Customer loyalty is always reflected when you employ customer service professionals to represent you when assisting your valued customers.
My long-term experience in the service industry has allowed me to develop high standard professionalism and has taught me how to meet and exceed each customer's expectations. I have assisted all types of customers in all types of settings with service that sells. I have discovered that acquiring and maintaining loyalty repeat business as well as spreading the word of your business through these loyal patrons is of the utmost importance in every company. Positioning a company for better exposure and greater marketability is a task that I have performed with success over the years.
I have a successful track record of problem solving, communications, and decision making skills. I am confident that I am the best candidate for your vacancy. My previous position as telephone sales representative at Digicel Jamaica Limited has taught me the significance of clear communication and friendly service over the phone. In my previous role , I resolved customer problems, gave sales pitches, and took accurate notes of conversations with customers. I have received excellent performance evaluations from my managers and have been formally recognized by them for my contribution towards my department's success.
I am highly methodical, amenable, and results orientated team player who is experienced in taking inbound calls from customers regarding products and services. I have also worked as a receptionist, where I successfully incorporated my solid communication skills to effectively interact with a vast team of people while simultaneously building rapport.
With several years of proven experience providing customer service, I am confident I will make an immediate contribution.

Work Terms

I am able to work for $8 per hour