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Skills

  • Customer Service
  • eLearning Development
  • Email Services
  • Technical Support
  • Training

Services

  • Customer support/ technical support

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    Customer success / technical support CSAT Support Voice/ email / chat / remote session Resolution SLA

    Customer ServiceEmail ServicesTechnical Support
  • LMS Support

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    •Support people development by providing regular coaching and training to the team members and act as Subject Matter Expert for the assigned learning services. •Fully manage selection, development and...

    eLearning DevelopmentTraining

About

MBA (Information Technology)

•Technically sophisticated professional with nearly 9 years of experience in the areas of OS Administration and Customer Support.
•Excellent communications and interpersonal skills with abilities in resolving complex software issues.
•Strong analytical and problem solving skills.
•Ability to quickly pick up new technologies and to work independently, with minimal supervision.
•Demonstrates excellent customer service skills, organizational, interpersonal communication and presentation skills, including strong sense of urgency, tact and professionalism.
•Ability to work in cross-cultural teams spread across different geographic locations
•Experience in working with product companies to maintain customer relationships.

"People Person, Result oriented, excellent Communicator and a natural leader"

Work Terms

9 Hours, INR, English