From Sound to Script — Flawlessly.

Detail-oriented and highly organized professional with 9.5 years of experience in IT support, project management, and stakeholder coordination across global organizations including Microsoft (via Concentrix), Oracle, DXC Technology, and Honeywell. Possess strong written communication skills, advanced proficiency in MS Office (including Office 365), and a methodical approach to documentation and quality control.

Experienced in handling complex data, reports, audit logs, and technical documentation with high accuracy while meeting strict SLA timelines. Known for excellent listening skills, attention to detail, and maintaining confidentiality of sensitive information. Adept at managing large volumes of information, ensuring structured formatting, and delivering error-free documentation.

With strong analytical abilities, client-facing experience, and a commitment to quality, I bring precision, reliability, and professionalism to transcription assignments.

Work Terms

Accuracy: 98–100% accurate, properly formatted transcripts
• Turnaround: 24–48 hours for short files (longer files discussed in advance)
• Confidentiality: All files kept strictly private
• Audio Quality: Clear audio preferred; poor quality may affect pricing
• Delivery Format: Word, PDF, or TXT as requested
• Revisions: Free minor revisions within 3 days